At Vijay Battery Hub we respect your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, place an order, request a quote, or contact us by phone, WhatsApp or email.
1. Information We Collect
- Contact details: name, phone number, email and delivery address shared when you enquire or place an order.
- Vehicle / product details: car or device model, battery brand and type you are interested in.
- Communication records: messages exchanged on calls, WhatsApp, email or our website form.
- Technical data: basic analytics such as browser type, device and pages visited to improve our website.
2. How We Use Your Information
- To process orders, arrange installation and home delivery of batteries.
- To send price quotes, order updates and warranty information.
- To provide after-sales support, replacement and warranty claim assistance.
- To improve our services, website and customer experience.
- To comply with applicable Indian laws and regulations.
3. Sharing of Information
We do not sell or rent your personal information. We may share limited data with delivery partners, authorised technicians or battery manufacturers strictly for order fulfilment and warranty support.
4. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the Internet is 100% secure.
5. Cookies & Analytics
Our website may use basic cookies and analytics tools to understand visitor behaviour. You can disable cookies in your browser settings; some features of the site may not function properly without them.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. We will respond within a reasonable timeframe.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
8. Contact Us
For any privacy-related questions, please contact:
Vijay Battery Hub
Phone: +91 93157 61504
Email: order@vijaybatteryhub.shop
Address: 2nd Floor, Huda Market, SCF 7, Above Om Sweet, Sector 4, Gurugram, Haryana 122006, India